The Department of Student Services at the American University in Dubai invites applicants for the above-mentioned position to start immediately.

Ideally, the candidate will have the ability to:

• Troubleshoot, manage and resolve crisis situations and conflicts
• Serve as liaison between Student Affairs and Academic Affairs
• Prepare divisional reports
• Develop policies, programs, and services that promote learning particularly outside the classroom
• Supervise, and engage in strategic planning in the areas of residence life, orientation, judicial affairs, academic support services, career services, athletics, health services, student activities
• Offer new approaches and programs to respond to changing and developing needs of students
• Serve as chairperson for all student conduct council hearings, and sit on all hearings related to violations of AUD Honor Code and grade appeals, and readmission appeals
• Coordinate, update and edit yearly student handbook and division literature
• Prepare, monitor and manage yearly division budget
• Handle parental requests and inquiries
• Select, train, and supervise Student Services staff members (The position has six direct reports)
• Advise students on various personal, academic, professional issues and direct them to other staff members and/or resources when appropriate
• Represent the Student Services division by serving on university-wide committees as appropriate
• Maintain membership in appropriate professional association

Essential Qualifications:

• A graduate degree (preferably but not necessarily Ph.D.) from an accredited university
• 5+ years experience in education
• Counseling skills
• Supervisory experience
• Computer skills
• Organizational skills

Experience of working in a truly multicultural setting and adaptability and resourcefulness are definite advantages.

Candidates must send an up-to-date CV, as well as the names and email addresses of two referees to the attention of :