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STUDENT SERVICES
  • *** Administration office hours are 8am - 5pm
  • *** AUD ID cards for new students will be available in the Registrar’s Office starting Sunday, September 17, 2017
  • *** Fall 2017 semester starts September 04, 2017 and ends December 21, 2017
F.A.Q.
Am I eligible for counseling? How do I make an appointment with a counselor?
The short answer is "yes!" Any current student at AUD can make an appointment to see the counselor.  You can make an appointment in person with the counselor, by contact through email or by going to the Administrative Assistant for Student Services in C327.
 
You may want to see a counselor for any personal issue that is concerning you and causing you some form of distress. 
 
Counseling services are confidential.
 
What does a Counselor do?
The counselor at AUD helps students explore any academic or personal problems or concerns that they may be experiencing. Some common issues that bring students to AUD include adjusting to university life, time management issues, confusion about life or career goals, identity concerns, relationship conflicts, intimacy concerns, eating issues, addictions, anxiety, depression or dealing with grief and loss.
 
Our counselor is prepared to deal with a multitude of social, emotional, educational, or vocational issues or concerns and encourage students to identify personal goals, help them develop coping skills and generate solutions to current difficulties.
 
How do I know where to go for help -- the Academic Support office or the Counseling office?
These two services work closely together, because academic, and personal issues are often so closely intertwined. In general, you should make an appointment with the Academic Support Office part of the Student Retention and Success office if your concerns are primarily academic (grades, writing papers, time management, exam skills, hiring a tutor, preparing for comprehensive exams, etc.).
 
You should make an appointment with the Counseling Office if your concerns are primarily personal (relationship difficulties, depression or anxiety, coping with a physical or psychological disability, eating or body image, difficult life events or issues, sexual orientation, coping with a loss or trauma, culture adjustment, special needs accommodations, etc.) or if you have concerns about managing a physical or psychological disability. Both offices are aware that students often have related concerns in more than one area. You and the counselor can decide together whether you should make an appointment with a person from the other services as well, or instead.
 
If I come in to see the counselor, I don't want my parents to know. Will you have to tell them?
The policies of the Counseling office and the ethical principles of counseling professionals agree that it is important to protect the confidentiality of your conversations with a counselor. Your counselor will not speak with your parents, teachers, friends, or anyone else about your confidential concerns without your permission. There are very rare exceptions, in situations involving danger to life and safety or situations involving court-issued subpoenas. Minor students under the age of 18 who voluntarily seek counseling in their best interests are generally afforded the same confidentiality protection as an adult student.
 
Does the Counselor prescribe medications? If I already have a prescription for medication and all I need is someone to refill it, can I do that?
The counselor does not prescribe medications. However, the counselor can refer you to a good psychiatrist in the community to visit for a medication evaluation.
 
Many medications work best in conjunction with counseling, not instead of it, so many students will see a psychiatrist and a counselor at the same time. Psychiatric care, like ongoing counseling and specialized services, are generally a student's private health care responsibility.
 
If you already have a prescription, don't wait until your prescription has almost run out to arrange for a refill. The first person to consider contacting for a refill is the health care provider who originally gave you the prescription. If that provider is not available, you can contact the Counselor at AUD for a referral to a local provider.
 
What hours is the Counseling Office open?
The counselor is available to see students by walk in or appointments Monday-Thursday, 11:00am - 4:00pm. 
 
I think my friend needs help. How do I get him/her to come in to see you?
It can be very difficult for you when someone you care about is in pain. You might find yourself feeling helpless, frightened, frustrated, or angry. You can't make your friend seek help if they don't want to or don't feel they need it, but here are some things you might offer them as a friend:
  • Let your friend know, in some private setting, that you are concerned. Suggest that he or she make an appointment with a counselor to talk to. Try to phrase your communications in "I" language, rather than "you" language: for example, "I care about you and I am distressed when I see you hurting" rather than "You are in trouble and you need help."
  • Offer to sit with your friend while he/she calls for an appointment.
  • Offer to accompany your friend to the first appointment, and either wait in the waiting area or go in to the appointment with him/her if they really want you to.
  • Search the web for information about the concern that is bothering your friend, and pass it along. Invite him/her to compare reactions with you about the information, or talk about the information with the counselor.
  • Come in to the Counseling office yourself and talk with the counselor about your worries regarding your friend. You do not need to tell the counselor your friend's name if you think it might upset them. By coming in yourself, you will be showing your friend how to seek out consultation and support, and making it more possible for them to do the same. 
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