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Health Center

Promoting, improving and maintaining the health and well-being of the AUD students, faculty, staff and campus as a whole.

MISSION
The AUD Health Center, promotes, improves, and sustain a healthy campus environment by providing accessible, high-quality care, health supervision, and educational programs, which encourages AUD community to maintain their overall well-being, and improve student’s learning.

IN CASE OF EMERGENCIES

  • During working hours: The AUD Health Center, located in Building A, room 116, is open weekdays (Sunday-Thursday), from 8:00 am - 5:00 pm. Contact: 04-3183 200.
  • After working hours and during the weekend, contact the AUD Hotline: 04-3183 500, 555. Or, communicate with AUD Health Care providers through WhatsApp: 056-916 7761.

HEALTH HISTORY FORM
AUD Health Center requires that all AUD students submit the Student Health History Form to the Health Center. This Form must be endorsed and stamped by a physician.

Deadline for submitting the Student Health History Form is the last day of the Fall Semester (Drop/Add, see AUD Academic Calendar under Student Resources).

Failure to provide the completed form before the deadline will result in the student being put on Registration Hold for the subsequent semester.

All health information is confidential. All students’ medical records are kept under a locked filing system; they are not released to others without the written consent (Authorization of Health Information Release) of the student or his/her parents/guardians (for students below 18).

PEOPLE OF DETERMINATION
The American University in Dubai aims to guarantee an integrated and inclusive learning experience for students with special needs. It is committed to providing them with reasonable accommodations, and equal access to university programs and activities.

The Health Center welcomes and encourages students with special needs to identify themselves and to seek the needed support well in advance of the start of any coursework.

HEALTH INSURANCE

  • Health Insurance Plan for AUD-Sponsored Students
  • Private health insurance covering care in the UAE is mandatory for all AUD-sponsored students.

HEALTH INSURANCE FORMS AND POLICIES
Fidelity United Insurance Company: Facility Services

  • Students Insurance Cards: The insurance will be linked to Emirates ID and no physical cards will be issued. Therefore, Emirates ID is mandatorily to be provided along with other mandatory requirements of DHA
  • Fee for Blood Test for visa is not covered by the insurance. Students sponsored by AUD have to follow the pre-existing policy
  • Telehealth Services offered by health facilities, please check the Telehealth Providers Network
  • Claims, reimbursement, and other concerns.

    For cases assistance:

    • For medical emergencies, please use the NASCO Emergency Line on 050 4546973

Category

Description

Family of Benefits In & Out Patient
Annual Aggregate (Per Person Per Year) Covered up to AED 250,000
Members Covered AUD Students only
Area of Coverage (AOC) UAE only
Territorial Limit in case of emergency in-patient treatment while traveling for a period not exceeding 90 days UAE, Arab Countries, South East Asia, Philippines, Korea & Srilanka
Network Variation RN, Including Medcare + Al Zahra Hospital
Physician Consultation Covered subject to 20% co-insurance with a maximum deductible AED 75/Deductibles for follow-up visits with the same doctor for the same medical condition not applicable within network within 7 days from the date of first visit.
Pre- Existing and/or Chronic Condition Covered up to AED 150,000
COVID-19 Coverage As per regulation in UAE
In-Patient Accommodation, subject to prior approval Private room

IN CASE OF EMERGENCIES

  • During working hours: The AUD Health Center, located in Building A, room 116, is open weekdays (Sunday-Thursday), from 8:00 am – 5:00 pm. Contact: 04-3183 200.
  • After working hours and during the weekend, contact the AUD Hotline: 04-3183 500, 555. Or, communicate with AUD Health Care providers through WhatsApp: 056-916 7761.

AUD On COVID-19

For the latest updates CLICK HERE